500 Internal Server Error when trying to install. - Powered By Kayako SupportSuite

08 Sep 2010

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	500 Internal Server Error when trying to install.

Solution This is caused on some servers that do not allow directories to have 777 permissions.
As you remember, we have changed the permissions on the install directory to 777 and this is what causing the issue on your server.
Try changing the permissions from 777 to 755, that should solve the issue.
If not then try contacting your host to resolve this as this is not something related to the script itself.

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Created On:

21 Apr 2007 07:34 AM